Privacy
Policy

Continuum Visual Studio ("we", "us", "our") is a photography and videography studio based in Kempton Park, Gauteng, South Africa. We are committed to protecting the personal information of every client who engages with us.

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and applicable South African law.

By contacting us, making a booking, or using our services, you agree to the practices described in this policy.

We only collect the personal information that is necessary to arrange and manage your studio session or service request. This may include:

• Your name and surname
• Contact number and email address
• The type of session or service you are requesting
• Preferred dates, times, and any session-specific requirements you share with us

We do not collect sensitive personal information beyond what is reasonably required to fulfil your booking. We do not collect financial details, identification documents, or any information unrelated to your session.

Your personal information is used solely to facilitate your studio session or service request. Specifically, we use it to:

• Confirm and arrange your booking
• Communicate session details, timing, and any preparation requirements
• Follow up on your enquiry or booking via WhatsApp, phone, or email
• Deliver your final photos or videos after your session

We do not sell, rent, or share your personal information with any third parties for commercial purposes. Please note that by making use of our services, you agree that we may post your photographs or video content on our social media platforms and portfolio for promotional purposes. If you would prefer your images not to be shared publicly, please let us know before or during your session and we will respect that request.

We take the security of your personal information seriously. All client data is handled with care and stored securely. We apply reasonable technical and organisational measures to prevent unauthorised access, loss, or misuse of your information.

Communications through WhatsApp are protected by end-to-end encryption. Any digital files, galleries, or download links shared with you are handled through secure channels and are not publicly accessible.

We retain your information only for as long as is necessary to complete your session and fulfil any related obligations. Once no longer required, your information is securely deleted.

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Know what personal information we hold about you
• Request correction of any inaccurate or outdated information
• Request deletion of your personal information
• Withdraw consent for us to process your information at any time
• Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated

To exercise any of these rights, please contact us directly via WhatsApp or email and we will respond promptly.

If you have any questions about this Privacy Policy, or if you would like to make a request regarding your personal information, please reach out to us directly:

• WhatsApp: +27 71 609 1605
• Instagram: @continuum_visual_studio
• Location: Kempton Park, Gauteng, South Africa

This policy was last updated in 2025 and may be revised from time to time. Any updates will be reflected on this page.